Privacy Policy
Last updated: July 2026
This Privacy Policy explains what information Tout Moun Jwenn collects, how we use it, and the choices you have. By using the platform, you agree to the practices described here.
Information we collect
- Account information — your name, email, phone number, and password.
- Order & delivery information — addresses, delivery zone, and order history.
- Payment information — processed securely by our payment providers; we do not store full card or wallet credentials.
- Usage information — device, browser, and how you interact with the platform.
How we use your information
- To process orders, payments, and deliveries.
- To operate, secure, and improve the platform.
- To communicate with you about orders, support, and updates.
- To prevent fraud and enforce our terms.
Sharing your information
We share information only as needed to run the marketplace — for example, with sellers to fulfill your orders, with payment and delivery providers, and when required by law. We do not sell your personal information.
Data retention & security
We keep your information for as long as your account is active or as needed to provide our services and meet legal obligations. We use reasonable technical and organizational measures to protect it, though no system is completely secure.
Your rights
You can access and update most of your information from your account. You may also request that we correct or delete your data, subject to legal limits.
Cookies
We use cookies and similar technologies as described in our Cookies Policy.
Contact us
For any privacy question or request, reach us through our contact page.